Job Description
The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation.
Responsibilities
Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
Ensure all records adhere to Moniebook's data standards and naming conventions.
Requirements
Qualifications
1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
Must have completed NYSC or possess a valid exemption/exclusion certificate.
Exceptional attention to detail with a track record of high accuracy across large data volumes.
Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
Familiarity with CRM platforms or POS/back-office SaaS tools.
Strong organisational skills with the ability to manage multiple projects simultaneously.
Preferred
Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
Exposure to retail operations, inventory systems, or point-of-sale platforms.
Experience supporting an onboarding, implementation, or customer success team.
The candidate should be based in Fagge and Nasarawa
About You
You're obsessively detail-oriented and take genuine pride in clean, accurate data.
You're process-driven but proactive, you follow workflows and flag problems before they escalate.
You're a team player who understands that your work sits at the heart of the customer journey.
You're calm under pressure and can handle high volumes without cutting corners.
You're tech-savvy and always looking for smarter, faster ways to work.
What Success Looks Like
99%+ data entry accuracy across merchant account builds and catalogue uploads.
Zero go-live delays attributable to data readiness.
All ad-hoc data requests fulfilled within defined SLA windows
Open task backlog kept below 5% at any given time.
Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround.
Benefits
Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.
